Why This Role is Important to Us The Provider Relations Specialist is responsible for cultivating, maintaining and strengthening relationships with the Commonwealth Care Alliance's (CCA) provider community. In this highly visible field position, the provider relations specialist acts as the primary liaison between CCA and its providers including primary care practices, sp

Be a resource for CCAs members by providing accurate and timely responses to their benefit and health plan questions. Respond and effectively triage member phone calls to accurately route to appropriate area. Work with care management team to address the needs of members, caregivers and other CCA constituents. Conduct all follow up activities in a timely and accurate mann

Be a resource for CCAs members by providing accurate and timely responses to their benefit and health plan questions. Respond and effectively triage member phone calls to accurately route to appropriate area. Work with care management team to address the needs of members, caregivers and other CCA constituents. Conduct all follow up activities in a timely and accurate mann

Be a resource for CCAs members by providing accurate and timely responses to their benefit and health plan questions. Respond and effectively triage member phone calls to accurately route to appropriate area. Work with care management team to address the needs of members, caregivers and other CCA constituents. Conduct all follow up activities in a timely and accurate mann

Be a resource for CCAs members by providing accurate and timely responses to their benefit and health plan questions. Respond and effectively triage member phone calls to accurately route to appropriate area. Work with care management team to address the needs of members, caregivers and other CCA constituents. Conduct all follow up activities in a timely and accurate mann

Why This Role is Important to Us The Human Resources Business Partner Director is responsible for providing professional consultative HR guidance and delivery of HR Business Partner services to Commonwealth Care Alliance geographically assigned business unit/s, leaders, and management teams through effective strategic architecting and tactical delivery of the human resour

Support Corrective Action Plan (CAP) Manager in communicating on new and existing CAPs emerging from source programs above and recommended Present updates and reports as requested. Provide support to team members or manager when requested. Other duties as assigned. Secondary Responsibilities Contribute towards the overall Department Regulatory Affairs and Compliance infra

Why This Role is Important to Us Provides support in a clinic setting by managing patient flow through the clinic, obtaining pertinent clinical information including the patient's complaint, health history, and measurement of vital signs, preparing the patient for examination, and implementing patient treatment plans and therapies. Supports the care team in the overall co

Why This Role is Important to Us The Project Manager is a key project delivery role in the Service Center Business Operations team responsible for delivering projects based on department and corporate priorities. The successful candidate will lead projects by leveraging strong project management skill, leadership, influence, communication, and negotiation based on well es

Why This Role is Important to Us CCA partners with the Commonwealth of Massachusetts to provide supportive temporary emergency shelter to families under the Executive Office of Housing and Livable Communities' Emergency Assistance program. Our shelter program is part of the Commonwealth's response to a rapidly growing number of unhoused families, including thousands of fa

Why This Role is Important to Us The Associate Investigator works with a growing team conducting and managing Health Care Fraud, Waste and Abuse investigation and prevention activities under the general direction of the Director or designee. Supervision Exercised No What You'll Be Doing Plan, organize, and execute investigations or audits utilizing document review, witnes

Why This Role is Important to Us The Associate Device Management Administrator reports to the Sr. Manager, End User Services. The Associate Device Management Administrator deploys and supports Microsoft Modern Management platforms which includes Intune, SCCM, Windows Autopilot, Co management, MEM and Azure Portal. Including all cloud attached and on premises end user devi

Why This Role is Important to Us The Lead Software Engineer leads software engineers in the development and support/maintenance of software solutions, including but not limited to integrations, web applications and services, API, ETL processes, batch, and/or job orchestration spanning all systems and functional areas (such as clinical, claims, enrollment, reporting, finan

Why This Role is Important to Us The Sr. Associate, Executive IT Support provides concierge level desktop and mobile support to empower and enable CCA executives and their admins to work optimally. This highly visible role must meet enhanced service levels including 24/7 availability (Monday Friday) to resolve issues and provide implementation, maintenance, and end user s

Why This Role is Important to Us The Lead Software Engineer leads software engineers in the development and support/maintenance of software solutions, including but not limited to integrations, web applications and services, API, ETL processes, batch, and/or job orchestration spanning all systems and functional areas (such as clinical, claims, enrollment, reporting, finan